International patient guide
Your Guide to Planning Treatment in India.
Practical information for international patients and families, from the first enquiry to follow-up after you return home.
Getting started
How It Works
Starting an enquiry does not commit you to anything.
- 01
Enquire
Tell us your country, preferred language, and the area of treatment you are exploring. This does not commit you to anything.
- 02
Share Information
If clinical review is needed, we ask for your consent and give you a secure way to share documents.
- 03
Explore Options
We explain the pathways available for your location and pass on information from authorised professionals and hospitals.
- 04
Next Steps
You decide in your own time. If you choose to proceed, we can help coordinate the agreed arrangements.
Understanding your options
Common Questions
How do specialist reviews work?
An appropriately qualified and authorised specialist reviews the records and information you have shared. The specialist decides whether the information is sufficient, and whether an in-person examination or further investigations are needed before giving an opinion.
A remote review may be limited by the information available and does not replace an in-person examination. Remote consultations are offered only where legally available for your location.
How should I read a preliminary hospital estimate?
A preliminary estimate is the hospital's early view of likely costs, based on the information available. It is not a final price, a treatment plan, or a guarantee that you are eligible for treatment.
Costs can change after clinical evaluation, additional investigations, or a longer stay. Ask what is included, what is excluded, and what could change the figure.
How can I compare options?
Compare like with like: the proposed treatment, what each estimate includes and excludes, expected length of stay, follow-up arrangements, and how each hospital will communicate with you. Milligra can help you gather this information, but we do not rank hospitals or make clinical recommendations. The choice is yours.
What we may ask for
Information That May Be Needed
- Your name, country of residence, and preferred contact details
- The area of treatment or specialist opinion you are exploring
- Your preferred language for communication
- Later, and only with your consent: recent reports, scans, prescriptions, and test results requested by the reviewing doctor or hospital
- For travel planning: approximate dates and who will accompany you
Protecting your records
How Medical Records Are Shared Securely
Please do not send medical records through our contact forms or by ordinary email. If a doctor or hospital needs your documents, we will first explain how your information will be used and who will see it, and ask for your consent.
We will then direct you to a secure, access-controlled channel for reports, scans, prescriptions, and test results. Your records are shared only with the doctors or hospitals you have agreed to.
See our Privacy Policy for how information is handled.
Checklist
Questions to Ask Your Hospital
Use these questions with the treating hospital or doctor. They help you understand your options; the answers should come from the clinicians responsible for your care.
- 01What is the proposed treatment, and what are the alternatives?
- 02What is the expected length of hospital stay?
- 03Which additional investigations might be needed after I arrive?
- 04What is the estimated total cost, and what is excluded from the estimate?
- 05What are the potential risks, and what does recovery involve?
- 06What follow-up arrangements are needed after discharge, including after I return home?
- 07When will I be medically fit to travel home?
What to Confirm Before Travelling
- The treating hospital has reviewed your records and confirmed the proposed next step in writing
- You understand which parts of the estimate are preliminary and what could change it
- Appointment dates have been confirmed by the hospital, not only requested
- Travel documents and any medical visa requirements are in place
- You have copies of your medical records and current medications with you
- You know who to contact locally, and how, during your stay
- Follow-up and rehabilitation plans for after you return home have been discussed
Practical support
Travel, Stay, and Follow-Up
Where available, and subject to confirmed arrangements, we can help coordinate the practical side of your journey.
Appointment and Travel Coordination
Once the hospital confirms availability, we can help coordinate appointment schedules around your travel plans.
Accommodation and Transportation
Where available, we can share accommodation options near the hospital and help arrange local transportation.
Visa-Related Information
We can share general information on the documents hospitals usually provide for visa applications. Visa approval is determined solely by the relevant authorities, and Milligra cannot guarantee or influence the outcome.
Admission and Discharge
Hospitals manage admission and discharge. We can help coordinate communication, paperwork timelines, and discharge-related arrangements.
Follow-Up and Rehabilitation
After treatment, we can help with enquiries about follow-up, rehabilitation, or home healthcare, in India or after you return home, where available.
Milligra does not guarantee visa approval, hospital admission, appointment availability, treatment outcomes, or final treatment costs. See our Medical Disclaimer.
Ready to Explore Your Options?
Start with a short enquiry. We will explain the pathway available for your location.